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Warranty


All our mattresses, toppers and pillows come with manufature's warranties and ship direct from the factory.

Manufacture's warranty is valid only to the original purchaser of the product, which must provide proof of purchase.  Shipping costs to return a damaged item will be refunded upon inspection/ and approval by factor (All items to be returned/exchanged but be in its original pachage.  Upon approval of manufaturing  defect, we will expidite a second order (same product as original order) at no additional cost to you.  However, if product is deemed non-defective, the return and re-delivery fees will not be reimbursed to the purchaser.  Please
  contact us with any questions before sending a product back to avoid any misunderstandings related to Warranties and  Return/Exchange Policies.


Memory Foam Mattress:  20-Year Limited Warranty from date of purchase. 

Memory Foam Toppers:  5-Year Limited Warranty from date of purchase. 

Adjustable Bed:   20-Year Limited Warranty from date of purchase. 

Axiom I Sleep Sofa Bed
:   5-Year Limited Warranty from date of purchase. 

All Pillows:  3-Year Limited Warranty from date of purchase. 


The Limited Warranty does not cover the following:
     1.  The fabric mattress cover - if provided
     2.  Slight body impressions (less than one-and-a-half inches)
     3.  Comfort preference
     4.  Transportation charges for return and reshipping if necessary
     5.  When used on an inappropriate foundation, bedframe or box spring
          (Note: Bedframe must contain a minimum of 5 legs)
     6.  Failure to use an appropriate mattress protector
     7.  Abuse or unsanitary conditions of any kind



Please Contact Us
if you have any further questions.

   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   
   

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Phone: 1-866-478-8172 (toll-free),  Fax: 1-866-479-2986 (toll-free)
support@AcroyMattress.com
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